PACIFICO YOKOHAMA
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Services

Plaza, Rinko ParkNational Convention Hall of YokohamaInter Continental YOKOHAMA GRAND

Annex HallExhibition HallConference Center

A variety of catering services and restaurants

A variety of catering services and restaurants
  • Inter Continental YOKOHAMA GRAND offers a variety of catering options to meet your needs such as box lunch catering, coffee breaks service and party catering.
    Hotel Made Boxed Lunch
    [PDF]Snacks&Drinks Price List (Updated) (334KB)
  • Providing the catering services showing attractive features of Yokohama and Japan
  • On-side restaurants offer a variety of choices.

Information

Information Desk Information Desk
Providing information on facilities, events, sight-seeing, etc.
Conference Center 2F
TEL: +81-45-221-2155 (9:00 to 18:00)
Conference Center 2F MAP

Lost/Found Items

Lost/Found Items Central Disaster Control Center
Report a lost/found item to the Central Disaster Control Center.
Exhibition Hall B1F
TEL: +81-45-221-2127 (24 hours open)

First Aid

First Aid Room in Exhibition Hall
First Aid Room in Exhibition HallFirst Aid Room in Conference Center
First Aid Room in Conference Center
First Aid Room
Providing bed rest
Locations: Conference Center 1F and Exhibition Hall 1F
Equipment: Wheelchairs, beds, AED, stretchers
Conference Center 1F MAP
Exhibition Hall 1F MAP

Drugstore
Inter Continental YOKOHAMA GRAND 2F
Gift, Gallery & Drugstore
TEL: +81-45-223-2222 (8:30 to 21:00)

Hospital Town Guide
Medical institutions are available in the Minato Mirai district.

AED (Automated External Defibrillator)

AED (Automatic External Defibrillator) An AED is used to treat ventricular fibrillation.
AEDs are available in the following locations.

Placement place

① Conference Center: First Aid Room (1F)
② National Convention Hall of Yokohama: Entrance Robby (1F)
③ Exhibition Hall: First Aid Room (1F)
④ Security Center (Exhibition Hall B1F)
⑤ Pukarisanbashi Pier
⑥ Rinko Park Parking
Figure of AED placement

Barrier-Free Services

Rental wheelchairs
Wheelchair-accessible toilets
PACIFICO Yokohama is complete with elevators, slopes, toilets, seating spaces, vending machines, and parking lots accessible to wheelchairs.

Rental wheelchairs
You can rent a wheelchair at Security Office.
*Wheelchairs are limited in number. (No reservations)

"Wheelchair-users-only" parking spaces available
Minato Mirai Public Parking Lot has "wheelchair-users-only" parking spaces.
When entering the parking lot, call a staff person over the intercom.
The staff will take you to the parking space.
*There is no discount for the disabled.
Minato Mirai Public Parking Lot

Wheelchair-accessible toilets
Conference Center 1F,2F,3F,4F,5F
National Convention Hall of Yokohama 1F,2F
Exhibition Hall 1F,2F

Baby/Child-Friendly Facilities


Baby Lounge
Baby Items
Kids Square
Baby/Child-friendly facilities are available.
Toilets with baby support seats available
Conference Center B1F,3F,5F
National Convention Hall of Yokohama 1F Marine Lobby
Toilets with baby beds
Conference Center B1F,3F,5F
Exhibition Hall 1F,2F
National Convention Hall of Yokohama 1F Marine Lobby

Baby Lounge
Baby beds, hot-water supply equipment and a nursing room are available.
Exhibition Hall 2F

Baby Carriages
Rental baby carriages are not available at PACIFICO Yokohama.

Baby Items
The drugstore (Hotel 2F) sells disposable diapers, babywipes, instant baby foods, baby drinks, etc.
Gift, Gallery & Drugstore
TEL: +81-45-223-2222 (8:30 to 21:00)

Day-Care Center Town Guide
Day-care centers are not available at PACIFICO Yokohama. Use the neighboring day-care centers.

Coin Lockers

Coin Lockers Coin Lockers
Conference Center 1F,2F
National Convention Hall of Yokohama 1F
Exhibition Hall 1F,2F
*Available during the open hours of each facility

Cell-Phone Use

Cell-Phone Use Cell phones are allowed to be used in the common spaces including the foyer, the lobby, the concourse and the shops.

Internet Service

Internet Corner Internet Corner
Internet Corners are available in Business Centers.
Conference Center 1F and Exhibition Hall 2F (9:00 to 18:00)
Business & Service center
Public Wireless LAN Access Point

Smoking Space

Smoking Space Smoking is banned at PACIFICO Yokohama except in designated smoking spaces.
Smoking spaces are available at:
Conference Center 1F,3F,5F
National Convention Hall of Yokohama 1F
Exhibition Hall 1F,2F
Annex Hall

ATMs and Banking Facilities

ATMs and Banking Facilities ATM
Seven Bank (ATM) at 7-Eleven (7:00 to 21:00)
7-Eleven
E-Net (ATM) at Daily YAMAZAKI (7:00 to 23:00)
Daily YAMAZAKI
Banks Town Guide
Post Office Town Guide
  • Queen's Square Yokohama Post Office
    Queen's Square 1F
    TEL: +81-45-682-0280
    Counter: 9:00 to 17:00 *Weekdays only
    ATM: 9:00 to 19:00 *Open every day
  • Yokohama Central Post Office
    Yokohama Station East Exit
    TEL: +81-45-461-1385
    Counter: 0:00 to 24:00 *Open every day
    ATM: Weekday and Saturday 0:05 to 23:55; Sunday and holiday: 0:05 to 20:00
Foreign Exchange
  • Business & Service center
    Exhibition Hall 2F TEL 045-222-1034 9:00-18:00
    Foreign currency exchange (100 US$ or 100 € /1per・1day)
    Business & Service center

Town Guide
  • World Currency Shop (Bank of Tokyo-Mitsubishi UFJ)
    http://www.tokyo-card.co.jp/shop/wcs-shop-e.html
    Yokohama Sogo 6F
    TEL: +81-45-451-9600 (10:00 to 19:00)
    *Closed on Sogo's holidays
  • Foreign Currency Exchange Plaza of Bank of Yokohama (Yokohama Station East Exit)
    Yokohama Porta
    TEL: +81-45-453-6824 (11:00 to 13:30, 14:30 to 18:30)
  • Travelex Currency Shop Yokohama Station West Exit http://www.travelex.com/
    The Diamond Yokohama Underground Shopping Mall
    TEL: +81-45-316-6200 (10:00 to 21:00)

Express Delivery Service

Cell-Phone Use Delivery Services
Available at PACIFICO Logistics Center (Yamato Transport & contract logistics partner companies)
  • Permanent Service Counter
    Exhibition Hall 2F 9:00am to 6:00pm (Irregular closing days)
  • Temporary Service Counter
    Exhibition Hall 1F, Conference Center, and National Convention Hall of Yokohama (occasionally closed)
    PACIFICO Logistics Center

※Post office offers international delivery service as well.
  • Post Office in Queens Square Yokohama
    TEL:+81-45-682-0280  9:00am to 5:00pm (Open weekdays)
  • Yokohama Central Post Office (Yokohama Station East Exit)
    TEL:+81-45-461-1385  Open 24 hours (Open every day)
    http://www.post.japanpost.jp/int/ems/index.html

  • Business & Service center (Yamato Transport and FedEx)
    Exhibition Hall 2F 9:00am to 6:00pm (Occasionally closed)
    Business & Service center

Other Services



Stamps
Available at 7-Eleven (Exhibition Hall 2F) and Daily YAMAZAKI (Exhibition Hall 1F);
Mailbox available Daily YAMAZAKI
7-Eleven
Daily YAMAZAKI

Copying Machines
Available at Conference Center 1F and Exhibition Hall 2F
Conference Center 1F MAP
Exhibition Hall 2F MAP

Business & Service center
Printing (including fast business card printing) and translation・foreign currency exchange service are available.
Business & Service center

Gift Shop
Available at the Hotel 2F
Gift, Gallery & Drugstore TEL: +81-45-223-2222 (8:30 to 21:00)

Souvenir shops are also available at Landmark Plaza and in front of Minato Mirai Station.

Florist's
Visit the Florist's at the Hotel 2F.
TEL: +81-45-223-2222 (10:00 to 19:00)

Link to Information Pages Town Guide
Minato Mirai 21 provides a variety of shops and services.
(Photo development, do-it-yourself stores, home appliance stores, book stores, shoe-repair shops, dry cleaner's, massage service, etc.)
For details, see Town Guide.
Official Website of Minato Mirai 21
http://www.minatomirai21.com/eng/
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